This page clearly explains how carefully we handle what you share on our platform. Protecting your privacy at Bengal Wine is our top priority.
The core pillars of Bengal Wine's Privacy Policy – applied equally to every member
All your data is stored with AES-256 encryption. We use SSL/TLS technology to ensure bank-grade security.
Your personal information is never sold or shared with any third party. It is only disclosed when required by law.
You have the right to view, correct, or request deletion of your personal data at any time.
We are fully transparent about which cookies we use and why. You can disable non-essential cookies at any time.
Your data is stored on secured servers and undergoes regular security audits. Multi-layered protections are in place to prevent unauthorized access.
Bengal Wine follows international data protection standards. Our privacy policy is aligned with GDPR principles.
This policy is the agreement between Bengal Wine and its members regarding your personal information. By using the platform, you are considered to have accepted this policy.
Bengal Wine collects various types of information from you – some provided directly by you, and some collected automatically. Each piece of data is collected for a specific purpose and is not retained beyond what is necessary.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Management & Communication |
| Financial Information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Technical Information | IP address, browser type, device | Security & Fraud Prevention |
| Behavioral Data | Gaming history, betting patterns | Service Improvement & Responsible Gaming |
Information you voluntarily provide includes details submitted through registration forms, KYC documents, support messages, and promotional participation. Automatically collected information includes log files, cookie data, and server logs.
We only collect information that is strictly necessary to provide our services. Collecting excessive or irrelevant data goes against our policy.
Bengal Wine uses your personal information strictly for defined purposes. It is never used beyond what you originally provided it for.
We never share your information with third parties for advertising purposes. You can opt out of Bengal Wine's own marketing communications at any time.
Bengal Wine does not sell your personal data to third parties. However, limited information may need to be shared in certain circumstances.
All partners listed above are required to uphold Bengal Wine's privacy standards. They receive only the data necessary for their specific role and may not use it for any other purpose.
Bengal Wine uses cookies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Mandatory | Login sessions, security, core functionality | Until end of session |
| Functionality | Remembering language preferences and user settings | 30 days |
| Analytics | Traffic analysis, page performance | 90 days |
| Security | Fraud detection, multiple account prevention | 1 Year |
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the website. You can set your preferences via the cookie consent banner when you first visit the site.
Bengal Wine has implemented the highest industry-standard technical and organizational measures to protect your data. We believe security is not optional – it is a fundamental requirement.
In the event of a security breach, we will notify affected members within 72 hours and take the necessary protective measures.
As a Bengal Wine member, you have important rights over your personal data — rights we are fully committed to respecting.
You have the right to know what information we hold about you and to receive a copy of it.
If your information is inaccurate or incomplete, you may request that it be corrected.
In certain circumstances, you may request that your information be deleted.
In some cases, you may request that the processing of your information be restricted.
The right to receive your data in a machine-readable format and transfer it elsewhere.
The right to object to marketing communications or certain types of data processing.
To exercise any of your rights support@bengalwine.com. We will respond within 30 days.
Bengal Wine retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial transaction records | Minimum 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Gaming History | 3 years after account closure |
| Communication Logs | 1 Year |
| Cookies & Session Data | At end of session or after a maximum of 90 days |
Once the designated retention period expires, data is automatically deleted or anonymized so that you can no longer be identified. Data relevant to ongoing legal proceedings may be retained for as long as necessary.
Even if you request account deletion, certain data may be retained for a specified period due to legal obligations — but it will never be used for any commercial purpose.
Bengal Wine is intended for users aged 18 and above only. We do not knowingly collect personal information from minors.
If you believe a minor is using our platform, please notify us immediately at support@bengalwine.com. We will take prompt action.
Bengal Wine reserves the right to modify or update this Privacy Policy as needed. We will notify you of any significant changes in advance.
Previous versions of this privacy policy are available upon request. Last updated: January 2026.
If you have any questions about this Privacy Policy or any requests regarding your information, please get in touch with us. Our data protection team is always ready to help.
For all privacy-related requests: support@bengalwine.com
We aim to respond within 48 hours.
For urgent matters, use the platform's live chat for immediate assistance. Available 24/7, every day of the week.
When requesting data deletion, correction, or access, you may be asked to verify your identity. This is solely for your protection.
Your privacy is fully protected at Bengal Wine. Register now and start gaming on a platform you can trust.
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